Terms and Conditions

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 Agreement when Placing Order:

1. Simply Embellished strives for excellence and in turn wants you to be happy with your purchase. Due to the nature of our business which is linked to personalisation, it is very important to be aware of our Standard Return Policy and matters related to exchanging items. Upon placing your order you are required to tick the box “I have read and agree to the website terms and conditions*” which is a mandatory field prior to being able to complete your order. It’s your responsibility to read the Terms and Conditions. We are unable to enter into discussions if you openly admit to not having read our Terms and Conditions.

2. Order Processing & Delivery:

Handcrafting of your order will begin processing once payment has been received and it has cleared. Payments can take up to two days to reflect.

2.2 We process orders and allocate payments once a day, therefore orders are not immediately allocated to manufacturing.

2.3 You will receive email notifications at the various stages of your order progress.

2.3.1Manufacturing Time:

Each order has a handcrafting time of 2 – 3 working days the total time frame that an item can take can be between 1 to 2 weeks, which only begins once your payment has reflected on our system.
2.4 Delivery

Tracking information will be sent to the email address you provided when order was placed.